If this does allow you to import PSDs, please let us know that as well. To do so, hold down Cmd+Option+Shift ( on Mac ) or Ctrl+Alt+Shift ( on Win ) during app launch. It is also possible that resetting the preferences may help you avoid the crash. The Windows Compatibility Center is HERE to look. Visit the Adobe site to see if there is an update. thisisazipfile is OK.ī) Post a comment here when you have sent the email. Most likely you need a new version of Photoshop for win 8.1. zip files, they will be blocked renaming to. Please zip that folder up and post a link to the file here, or if you prefer not to post publicly you can send it to you send it to that address:Ī) Do not send. If possible, could any of you share your application preferences with us? To find them, open the General section of the Preferences, then click "Reveal in Finder/Explorer" to show a "22.4" folder. Luis' comment about removing preferences does provide a clue that the issue may lie in the preferences, rather than in the PSDs themselves. it randomly freezes and wont respond to anything no matter what tool or what i hover over. Would any of you be able to provide a PSD file that causes After Effects to crash? We are investigating this issue, but have been unable to reproduce it on our end thus far. Ranjisha Sengupta No ive been having the same problem too it happends randomly, i tried every possible fix but i think the problem is not with the users its the program. I am on Windows 11 and have just upgraded to an i7 12700KF, I was on an i7 6700K running PS 2022 no problem since it came out. Sorry to hear you're experiencing this issue as well. If Photoshop keeps crashing when you open or saves files, this indicates something’s conflicting with the app. IN the latest PS release on Creative Cloud if I open any image and try to do anything, even open a toolbar menu, PS crashes to desktop.
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